PRIVACY POLICY
Last Updated: [10/04/2025]
This privacy notice for TripleNine Labs ("Company," "we," "us," or "our"), describes how and why we collect, store, use, and/or share ("process") your information when you use aiLangBuddy ("Services"), such as when you:
Visit our website at https://ailangbuddy.com or use our app.
Engage with us via support, sales, or marketing channels.
Questions or concerns? Reading this notice will help you understand your privacy rights. If you disagree with our practices, please discontinue use. Contact us at contact.tripleninelabs@gmail.com for further assistance.

SUMMARY OF KEY POINTS
(Expand details by navigating to the sections below.)
🔹 What we process: Personal/usage data for service delivery, payments (via Ra), and analytics.
🔹 No sensitive data: We do not process race, religion, or health information.
🔹 Third-party sharing: Only with essential vendors (e.g., Razorpay, Firebase) under strict contracts.
🔹 Your rights: Access, delete, or opt out of data processing (GDPR/CCPA compliant).
🔹 Security: SSL encryption, but no system is 100% secure.

< TABLE OF CONTENTS
What Information Do We Collect?
How Do We Process Your Information?
Legal Bases for Processing (GDPR/CCPA)
When and With Whom Do We Share Data?
Cookies and Tracking Technologies
Data Retention
Security Measures
Your Privacy Rights
Do-Not-Track Signals
Region-Specific Rights (GDPR/CCPA/Virginia)
Policy Updates
Contact Us

1. WHAT INFORMATION DO WE COLLECT?
Personal Data You Provide
Account Details: Name, email, username.
Payment Data: Processed via Razorpay (we do not store card numbers).
Communications: Support queries, feedback.
Automatically Collected Data
Usage Data: IP address, device type, browser, app interactions (via Google Analytics and Microsoft Clarity).
Cookies: Essential (session management) and analytical (performance tracking).

2. HOW DO WE PROCESS YOUR INFORMATION?
We process your data to:
✅ Provide Services: User accounts, payments, and support.
✅ Improve Performance: Analyze usage patterns via analytics tools.
✅ Secure Operations: Fraud detection and system integrity.
✅ Legal Compliance: Tax, regulatory, or law enforcement requests.

3. LEGAL BASES FOR PROCESSING (GDPR/CCPA)
Consent: For cookies/non-essential data (withdraw anytime).
Contractual Necessity: To deliver purchased services.
Legitimate Interests: Fraud prevention, service optimization.

4. WHEN AND WITH WHOM DO WE SHARE DATA?

Category	Third Parties	Purpose
Payment Processing	Razorpay	Transaction completion
Cloud Hosting	Firebase, Vercel, GoDaddy	Data storage & app functioning
Analytics	Google Analytics	Performance tracking
No marketing data sales.

5. COOKIES AND TRACKING TECHNOLOGIES
Essential: Session cookies (cannot opt out).
Analytical: Opt out via browser settings or our Cookie Policy.

6. DATA RETENTION
We retain data:
Active Accounts: Until deletion request.
Legal Requirements: Tax records (7 years).
Anonymized Data: Indefinitely for analytics.

7. SECURITY MEASURES
Encryption: SSL/TLS for data transmission.
Access Controls: Limited to authorized personnel.
No Guarantees: Despite safeguards, absolute security cannot be promised.

8. YOUR PRIVACY RIGHTS
Depending on your location:
GDPR (EU/UK): Access, rectify, or erase data.
CCPA (California): Request disclosure/deletion.
Virginia CDPA: Opt out of profiling/targeted ads.
How to Exercise Rights: Email contact.tripleninelabs@gmail.com.

9. DO-NOT-TRACK SIGNALS
We do not respond to DNT signals (no industry standard).

10. REGION-SPECIFIC RIGHTS
California Residents
Shine the Light Law: Annual disclosure of data shared for marketing (we share none).
CCPA Requests: Submit via email; verified within 45 days.
Virginia Residents
CDPA Rights: Appeal denied requests to the state Attorney General.
11. POLICY UPDATES
We’ll notify users of material changes via email or website notices.

12. CONTACT US
TripleNine Labs
📧 Email: contact.tripleninelabs@gmail.com
🏢 Address: G-31, Plot No. 7, Sector 12, Dwarka, New Delhi | 120 Homewood Ave, Toronto, Canada M4Y 2J3
Contact: +1 (416) 877 0621 / +91 011-46047110