1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in India and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:

• access the Services; and
• download or print a copy of any portion of the Content to which you have properly gained access.

solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: contact.tripleninelabs@gmail.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material ("Contributions"). Any Submission that is publicly posted shall also be treated as a Contribution.

You understand that Contributions may be viewable by other users of the Services and possibly through third-party websites.

When you post Contributions, you grant us a license (including use of your name, trademarks, and logos): By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense the licenses granted in this section. Our use and distribution may occur in any media formats and through any media channels.

This license includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide.

You are responsible for what you post or upload: By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:

1. confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
2. to the extent permissible by applicable law, waive any and all moral rights to any such Submission and/or Contribution;
3. warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licenses to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and
4. warrant and represent that your Submissions and/or Contributions do not constitute confidential information.

You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party's intellectual property rights, or (c) applicable law.

We may remove or edit your Content: Although we have no obligation to monitor any Contributions, we shall have the right to remove or edit any Contributions at any time without notice if in our reasonable opinion we consider such Contributions harmful or in breach of these Legal Terms. If we remove or edit any such Contributions, we may also suspend or disable your account and report you to the authorities.

Copyright infringement

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the "COPYRIGHT INFRINGEMENTS" section below.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

1. All registration information you submit will be true, accurate, current, and complete;
2. You will maintain the accuracy of such information and promptly update such registration information as necessary;
3. You have the legal capacity and you agree to comply with these Legal Terms;
4. You are not under the age of 16;
5. If a minor (under 18 in your jurisdiction), you have received parental permission to use the Services;
6. You will not access the Services through automated or non-human means (bots, scripts, etc.);
7. You will not use the Services for any illegal or unauthorized purpose, including violating AI usage policies;
8. Your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

4. USER REGISTRATION

• Keep your password confidential and not share your account access;
• Be responsible for all activities that occur under your account;
• Immediately notify us of any unauthorized use of your account.

We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, infringes trademarks, or may cause confusion.

5. PURCHASES AND PAYMENT

• Visa
• Mastercard
• American Express
• Razorpay (for Indian customers)

You agree to:

• Provide current, complete, and accurate purchase information;
• Promptly update payment information including card expiration dates;
• Pay all charges at the then-current prices, including applicable taxes;
• Authorize us to charge your chosen payment provider for subscription renewals.

We reserve the right to:

• Refuse or limit any orders;
• Correct pricing errors even after payment;
• Limit quantities purchased per person/household.

6. CANCELLATION

1. Logging into your account and following cancellation instructions; or
2. Contacting us at contact.tripleninelabs@gmail.com

Cancellations will take effect at the end of your current billing period. No refunds will be provided for partial months of service.

7. PROHIBITED ACTIVITIES

8. USER GENERATED CONTRIBUTIONS

• Chat interactions with AI
• Feedback and suggestions

By submitting content, you warrant that:

1. Your content does not infringe any third-party rights;
2. You have all necessary rights to submit the content;
3. Content complies with all applicable laws;
4. Content does not contain harmful or illegal material.

9. CONTRIBUTION LICENSE

You grant us a worldwide, non-exclusive license to use, reproduce, and modify your contributions to:

• Provide and maintain the Services
• Develop new features and functionality

This license continues even after you stop using our Services.

10. SOCIAL MEDIA

• You authorize us to access certain information from these accounts;
• We will handle such information per our Privacy Policy;
• Third-party terms govern your relationship with those providers.

11. THIRD-PARTY WEBSITES AND CONTENT

• Do not control or endorse these external resources;
• Are not responsible for their content or practices;
• Recommend reviewing their terms and policies.

12. SERVICES MANAGEMENT

We reserve the right to:

1. Monitor for violations of these Terms;
2. Take legal action against violators;
3. Refuse or restrict access to abusive users;
4. Remove excessive or burdensome content;
5. Manage Services to protect our rights.

13. PRIVACY POLICY

Your use of tripleNineLabs products is subject to our Privacy Policy at tripleninelabs.com/privacy-policy, which explains how we collect, use, and protect your information.

14. COPYRIGHT INFRINGEMENTS

If you believe content on TripleNine Labs infringes your copyright:

1. Submit a written notice including:
   • Your contact information
   • Identification of the copyrighted work
   • Location of infringing material
   • Statement of good faith belief
   • Verification under penalty of perjury
2. Send to: contact.tripleninelabs@gmail.com

15. TERM AND TERMINATION

These Terms remain effective while you use TripleNine Labs products. We may:

• Suspend or terminate accounts for violations;
• Take appropriate legal action;
• Discontinue Services to any user.

Termination results in:

• Revocation of access to paid features;
• Deletion of your account information per our data retention policies.

16. MODIFICATIONS AND INTERRUPTIONS

We may:

• Modify or discontinue features at any time;
• Experience service interruptions for maintenance;
• Not be liable for any modifications or downtime.

17. GOVERNING LAW AND DISPUTE RESOLUTION

Applicable Law

These Terms of Use shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. The courts in [Your City, e.g., "Bengaluru"], Karnataka shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms.

Dispute Resolution

Mandatory Arbitration: Any dispute, controversy or claim arising out of or relating to these Terms shall be first attempted to be resolved amicably through mutual discussions between the parties within thirty (30) days of such dispute arising. If unresolved, the dispute shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996.

Arbitration Details:

• The arbitration shall be conducted by a sole arbitrator appointed mutually by both parties
• The seat of arbitration shall be [Your City, e.g., "Bengaluru"], Karnataka
• The arbitration proceedings shall be conducted in the English language
• The arbitrator's decision shall be final and binding on both parties

Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between us individually. You waive any right to participate in class actions or consolidated arbitrations.

Exceptions to Arbitration

Notwithstanding the above, we may seek injunctive or other equitable relief in any court of competent jurisdiction in India to protect our intellectual property rights or confidential information without first engaging in arbitration.

Grievance Officer

In compliance with the Information Technology Act, 2000 and rules thereunder, you may contact our Grievance Officer for any complaints or concerns:

Grievance Officer
Name:Ajit Johri
Email: contact.tripleNineLabs@gmail.com
Contact: +1 (416) 877 0621 / +91 011-46047110
Add: G-31, Plot No. 7, Sector 12, Dwarka, New Delhi /
120 Homewood Ave, Toronto, Canada M4Y 2J3
Response Time: Within 30 days from receipt of complaint

18. DISPUTE RESOLUTION

1. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. The courts in New Delhi shall have exclusive jurisdiction over any disputes arising under these Terms.

2. Mandatory Mediation

Before initiating any legal proceedings, the parties agree to attempt to resolve disputes amicably through:

1. Informal Negotiations: 30 days of good-faith negotiations between the parties
2. Mediation: If unresolved, through mediation at the Delhi High Court Mediation and Conciliation Centre

3. Arbitration

If mediation fails, disputes shall be resolved by binding arbitration under:

1. Rules: The Arbitration and Conciliation Act, 1996 and amendments thereto
2. Seat: New Delhi, India
3. Tribunal: Sole arbitrator appointed mutually or by the Delhi International Arbitration Centre (DIAC)
4. Language: English
5. Award: Final and binding on both parties

4. Limited Court Action

Notwithstanding the above, either party may seek injunctive relief in courts in New Delhi for:

• Intellectual property infringement
• Data protection violations
• Urgent interim reliefs

5. Class Action Waiver

All proceedings must be conducted on an individual basis. You waive any right to participate in class actions or representative proceedings under the Consumer Protection Act 2019 or otherwise.

6. Grievance Redressal

For any complaints, you may contact our Grievance Officer (as required under IT Act 2000):

Grievance Officer
Name: Ajit Johri
Email: contact.tripleNineLabs@gmail.com
Contact: +1 (416) 877 0621 / +91 011-46047110
Add: G-31, Plot No. 7, Sector 12, Dwarka, New Delhi /
120 Homewood Ave, Toronto, Canada M4Y 2J3
Response Time: Within 30 days from receipt of complaint

19. CORRECTIONS

We reserve the right to correct any errors, inaccuracies, or omissions on TripeNine Labs products without prior notice.

20. DISCLAIMER

AI LANGBUDDY IS PROVIDED "AS IS". WE MAKE NO WARRANTIES ABOUT:

• ACCURACY OF LANGUAGE TRANSLATIONS OR SUGGESTIONS
• UNINTERRUPTED OR ERROR-FREE SERVICE
• SECURITY OF YOUR DATA
• RESULTS FROM USING THE SERVICE

21. LIMITATIONS OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
• LOSS OF DATA OR PROFITS
• UNAUTHORIZED ACCESS TO YOUR ACCOUNT
• ACCURACY OF AI-GENERATED CONTENT

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST 6 MONTHS.

22. INDEMNIFICATION

You agree to defend and hold us harmless from any claims arising from:

• Your violation of these Terms
• Your content or conduct
• Any harm caused to third parties

23. USER DATA

We will maintain certain data you transmit through TripleNine Labs for:

• Service operation and improvement
• Analytics and personalization

You are responsible for:

• Maintaining backups of important data
• Any data loss during transmission

24. ELECTRONIC COMMUNICATIONS

By using TripleNine Labs, you consent to:

• Electronic communications and notices
• Electronic contract formation
• Electronic records of transactions

25. MISCELLANEOUS

These Terms constitute the entire agreement between you and TripleNine Labs.

If any provision is found invalid, the remaining provisions remain in effect.

Our failure to enforce any right does not waive that right.

26. CONTACT US

TripleNine Labs
Email: contact.tripleNineLabs@gmail.com
Contact: +1 (416) 877 0621 / +91 011-46047110
Add: G-31, Plot No. 7, Sector 12, Dwarka, New Delhi /
120 Homewood Ave, Toronto, Canada M4Y 2J3